How can we help?
Answers to the questions students ask most, and a quick way to reach our team.
Frequently asked questions
How does the AI work?
CramEasy reads the material you upload and answers from it: summarising, generating flashcards and quizzes, and explaining concepts grounded in your own documents rather than the open internet.
What is the Voice Tutor?
It is a spoken conversation with your AI tutor. You ask questions out loud and hear clear explanations back, so you can study hands-free while commuting, cooking or walking.
Can I study offline?
Yes, on supported devices. Offline AI runs on the phone itself with no internet at all. It needs Android 11+ or iOS 16+ with at least 3GB RAM; on other devices, online plans give you the full experience.
Does it work on all my devices?
Your account works across the web app and our iOS and Android apps. Your plan follows your account, not your phone.
Can I cancel anytime?
Yes. Cancel whenever you like and keep access until the end of your current billing period.
My institution uses CramEasy. How do I get access?
Your institution sets up your access. If you are unsure how to sign in, ask your lecturer or your institution administrator, or contact us.
Still need help?
Email info@crameasy.com or send us a message and we will get back to you.